We provide Tracked & Free Delivery. You will receive an email containing tracking number as soon as we dispatch your order. You can track your parcels online throughout its journey to you. 93% of the items are normally delivered within 1-2 working days from dispatch date. However, it may take little longer for some parts of the UK and for unavoidable circumstances. If you were out, please check with neighbor/ postman before contacting us. Your parcel may well be delivered to neighbor or kept at a safe place by the bins/porch etc.